A Change Manager is responsible for planning, managing and monitoring change processes within an organisation to ensure smooth transition from the current to the future state. The core function is to harmonise the professional and human/psychological aspects of change in order to minimise resistance and foster acceptance among employees.
Tasks and requirements:
A Change Manager manages transformation projects, develops communication strategies and supports teams in implementing new work methodologies. Methods such as Kotter or ADKAR provide structure and deliver results that are comprehensible.
A Change Manager requires a blend of specialised knowledge (business, psychology, project management) and strong soft skills such as communication, empathy, leadership and analytics to guide employees through changes, develop strategies and successfully implement the transformation, with an eye towards the big picture, and an ability to motivate and empower people. Also necessary is knowledge of established change methods such as Kotter or ADKAR.
